We are independant consultants for hire to improve Comcast Internet services. We do not handle residential repair. We do not handle hard down issues.
Your Cable Internet Issues Are Shared With Your Neighbor
Coax cable Internet distribution is a bit like water pipes. A broken mainline issue can affect everyone on your street. We improve our business customers VoIP call audio quality and web application speed by diagnosing outside coax cable plant quality issues for you and your neighbor-hood. We call this the "cable-hood".
We Monitor, We Diagnose, We Submit the Repair Ticket.
We monitor your cable-hood. When our "cable radar" goes off for your area, we call in a multi-site ticket to the cable company. We get escalated.